Smart Delivery Services Are Critical to Achieving Supply Chain Efficiency

As the name implies, a supply chain is made up of many links. To be successful, businesses must strive to ensure that each link in the chain is operating optimally. A business’s profits are maximized when resources, expertise, and technology are used to minimize the logistical costs associated with its supply chain.

Under normal circumstances, optimizing a supply chain is challenging. Although, since the start of the COVID-19 pandemic, circumstances related to supply chains have been anything but normal. The supply chain crisis that was initiated by the pandemic has left many companies desperate for tools that can help them to achieve supply chain efficiency.

Senpex is a logistics company that provides scalable solutions for same-day and on-demand delivery needs. The delivery expertise that it provides has made it the go-to solution for a wide variety of businesses across the US. It manages delivery and supply chain logistics for more than 2,000 companies, having made 500,000 successful deliveries while achieving a 98 percent customer satisfaction rate.

“Our belief is that businesses that want to scale effectively must be able to concentrate on and grow their core business,” explains Anar Mammadov, CEO of Senpex. “By trusting us to provide them with proven and professional logistical tools, they are freed up to focus on what they do best.”

The five main components of an efficient logistics system

At the heart of Senpex’s success is a smart logistics system that ensures each of the five main components of delivery logistics are optimized. It starts with using its AI-based route planning software to make sure that deliveries utilize the most efficient routes.

“This is a very important part of the puzzle for businesses that want to achieve supply chain efficiency,” Anar explains. “Optimizing routes allows companies to address fuel efficiency, time efficiency, and workforce efficiency. Many things can happen to introduce unexpected delays in delivery. By optimizing routes, those surprises can be managed in a way that allows customers’ expectations to still be met.”

The second component of Senpex’s proven logistics system is a dashboard that manages all aspects of the delivery process. This is where components like proof-of-delivery, delivery time stamps, and SMS delivery notifications are initiated and logged. It sets up the workflow and ensures that every item on the checklist is accomplished.

The third critical component is an app that can be used to communicate with the drivers who are making the deliveries. It allows drivers to sign in, see the list of routes that has been assigned to them, and access the details of each task. A driver app is also essential for providing any necessary updates on routes.

The fourth component is an analytics dashboard. “This is where you, as a business, can see, analyze, and understand your performance metrics,” Anar explains. “It provides data on things like the number of the routes that have been completed, which routes were completed on time, which individual deliveries were late, and how often drivers deviated from the optimized routes.”

Finally, API integration is the fifth component necessary for optimizing logistics. To be effective and efficient, delivery logistics must work together with existing e-commerce platforms, enterprise resource planning (ERP) systems, or other internal digital systems.

Leveraging Senpex’s system to increase efficiency

Senpex often partners with companies to provide delivery services. However, businesses with their own delivery fleets can also benefit from Senpex’s delivery expertise.

Senpex’s in-house logistics system was developed over a two- to three-year period, has been improved by feedback from its employees and clients, and continues to be updated with improvements empowered by the latest technology. In essence, it allows any business to bypass the arduous task of developing a state-of-the-art logistical system of its own and quickly gain access to proven tools for simplifying delivery operations, introducing new efficiencies, and addressing kinks in the supply chain.

As companies leverage the Senpex platform, they gain access to advanced route optimization tools, simple and intuitive apps for their drivers, and the power to keep customers continuously informed on the status of their deliveries.

“Senpex in-house logistics is a no-brainer for any serious delivery operation,” Anar says. “When you integrate your delivery management needs and restraints to our intuitive cloud-based platform, you give yourself the tools you need to seamlessly plan deliveries and assign them to drivers while providing a transparent end-to-end delivery experience. The Senpex platform handles the heavy lifting so businesses can focus on their customers and deliver successfully.”