Instagram users report technical problems

Image Source: The Verge

Thousands of users worldwide reported having trouble accessing the site on Thursday, suggesting that Meta’s Instagram app may be having technical issues.

The number of complaints regarding Instagram peaked soon after 12:30 p.m. ET, according to uptime tracking website Downdetector. More than 24,000 users have reported errors as of 12:54 p.m., and 86% of them reported issues with using the app. According to Downdetector, New York and Los Angeles users reported the most Instagram-related problems in the country, while problems were plaguing users elsewhere, including those in Europe, Asia, and South America.

Reddit users reported that it would crash on Thursday when they attempted to access the Instagram app. Some users said that when they were able to reopen Instagram, it had switched back to an earlier configuration without Reels, which is Instagram’s short video format similar to TikTok.

In October 2021, Meta’s Facebook and WhatsApp services fell down simultaneously with Instagram for almost six hours, making it one of the most lengthy outages for the popular photo and video-sharing platform. Since the service was unavailable for roughly 24 hours across several applications, including Instagram, in March 2019, that was the longest outage for Meta’s family of apps.

Instagram services was restored after two hours

Following a two-hour outage that prevented hundreds of thousands of users from logging into their accounts on the app or website, Instagram is back online.

Around 1:50 p.m. ET, it looked like the issue had been resolved. It had apparently started around 11:45 a.m. ET.

Users reported being unable to access their accounts; if they could, the feed was not loading. The flaws affected the iOS and Android apps, which are not yet known to have been the cause.

There were tens of thousands of tweets about the outage when users raced to Twitter to see if others were also experiencing issues with Instagram.

Even though they could get into their accounts, several users complained that their messages took longer to load or were not loading.

The stream was not refreshing, according to several users.

The Iranian government and WhatsApp are currently blocking the social media network as the rest of the globe deals with the current outage.

Read Also: Instagram bows to pressure, halts reinvention plans 

According to internet censorship group NetBlocks, authorities restricted access to Meta Platforms on Wednesday in response to protests by locals, online users, and others over the death of a lady while she was in police custody.

The Iranian government is currently blocking the social media network as the rest of the globe deals with the current outage. This results from demonstrations in response to the death of Mahsa Amini, 22, who passed away after being arrested.

Mahsa Amini, 22, was killed last week after being detained for wearing “inappropriate dress” by Tehran’s morality police. Her killing has sparked outrage over a variety of topics, including freedom in the Islamic Republic and a faltering economy due to sanctions.

Additionally, according to NetBlocks, there was a “nationwide loss of connectivity” on the networks of two different companies and Iran’s primary mobile phone operator.

Several internet service providers are currently experiencing issues with WhatsApp’s servers, according to London-based NetBlocks, hours after Instagram’s services were shut down.

According to the organization’s data, internet access has been nearly completely cut down in several areas of the west Iranian province of Kurdistan since Monday. Since the start of the protests on Friday, Tehran, the nation’s capital, and other regions have also seen service interruptions.

Two citizens of Tehran and southern Iran said that Instagram appeared to be entirely prohibited and that they could only communicate messages and not photographs on WhatsApp.


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Anthony Carter

I’m Anthony and I finished my degree graduate studies on Public Administration and I spend most of my free time in contributing written works about community development, public administration and lifestyle.

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